I had so many issues with the upgrade from alarm clock not working, phone getting hot to missed calls due to phone going straight to voicemail that when I called Verizon they decided to replace the phone. I asked for one with the KIt Kat OS and got one today. Phone working like a champ again. Yes, I did the cache clearing and did factory reset twice. My phone just didn't like the Lollipop. Anyway, it's an option for those that are having issues.
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