[Q] Note 3 cannot use external microphone.. help!! topic

Hi all,

I'm a newly converted Samsung lover.. dropped my iPhone and have a Note 3. I want to shoot a video for You Tube and realize the built in microphone will not be suitable. I 've tried to plug in an external microphone but it does not work at all.. as if blocked. No sound at all coming from the microphone. Somebody said something to me about a Kernel.. don't even know what that is. Could I get some "sound advice?"

Thanks so much!!

YogaMark