Affichage des articles dont le libellé est Also. Afficher tous les articles
Affichage des articles dont le libellé est Also. Afficher tous les articles

vendredi 27 février 2015

Broken GPU? Also How to RMA? topic






Hi guys, today my OnePlus broke, i think.

20 Minutes ago i was still using it normal.
Then, i turn the screen on and see this:
http://imgur.com/GP2563K


as you can see in the below video, the phone is completely operational, i can use whatsapp web from my pc and the colors of the stripes change according to what should be on the screen:

http://youtu.be/QlO-ttkmVms

i suspect that the gpu has a defect or maybe the connection to screen got loose, even though i did not drop the phone before this started.

the same thing is seen while booting and in the recovery, so it is not a problem with the os itself. what i need to know now, is:
-pictures of cwm so i can go to the backup menu and put a system backup on my pc and then wipe,
-how do i start an rma on the oneplus site? also i have rooted and unlocked the phone, how is one plus going to determine if that caused the error or not? (i know that is not the cause, but i want to be certain that i wont get denied my warranty)

-also if oneplus will send me a new phone, can i ask them to send one with the old backcover? i dont like the covers without the cyngn logo.