vendredi 27 février 2015

Broken GPU? Also How to RMA? topic






Hi guys, today my OnePlus broke, i think.

20 Minutes ago i was still using it normal.
Then, i turn the screen on and see this:
http://imgur.com/GP2563K


as you can see in the below video, the phone is completely operational, i can use whatsapp web from my pc and the colors of the stripes change according to what should be on the screen:

http://youtu.be/QlO-ttkmVms

i suspect that the gpu has a defect or maybe the connection to screen got loose, even though i did not drop the phone before this started.

the same thing is seen while booting and in the recovery, so it is not a problem with the os itself. what i need to know now, is:
-pictures of cwm so i can go to the backup menu and put a system backup on my pc and then wipe,
-how do i start an rma on the oneplus site? also i have rooted and unlocked the phone, how is one plus going to determine if that caused the error or not? (i know that is not the cause, but i want to be certain that i wont get denied my warranty)

-also if oneplus will send me a new phone, can i ask them to send one with the old backcover? i dont like the covers without the cyngn logo.






Aucun commentaire:

Enregistrer un commentaire