Hello,
I have some problems after updating to Lollipop (sudden shutdowns) and I read a hard reset might help, so I wanted to backup my game progress with Helium before I erase everything.
I did everything as described on Carbon instructions, installed Helium desktop, even Chrome Helium addon, I have a premium version app on my G3 and LG unified drivers installed on my Win7 pc... what happens is that on the desktop app it says that backup on my phone is enabled, but on my phone it says "waiting for backup to be enabled..." and stays like that forever.
I tried deleting the drivers and installing again, nothing, I even tried Verizon set of drivers, nothing. I switched usb methods from MTP to PTP... nothing. My phone is recognised in Device manager properly and on LG PC suite too, but Helium android app fails to get enabled.
Did anyone have a problem of this kind, and what's the solution?
I'm running 20h firmware stock no root.
Thanks in advance.
Sent from my GALAXY Note 4
I have some problems after updating to Lollipop (sudden shutdowns) and I read a hard reset might help, so I wanted to backup my game progress with Helium before I erase everything.
I did everything as described on Carbon instructions, installed Helium desktop, even Chrome Helium addon, I have a premium version app on my G3 and LG unified drivers installed on my Win7 pc... what happens is that on the desktop app it says that backup on my phone is enabled, but on my phone it says "waiting for backup to be enabled..." and stays like that forever.
I tried deleting the drivers and installing again, nothing, I even tried Verizon set of drivers, nothing. I switched usb methods from MTP to PTP... nothing. My phone is recognised in Device manager properly and on LG PC suite too, but Helium android app fails to get enabled.
Did anyone have a problem of this kind, and what's the solution?
I'm running 20h firmware stock no root.
Thanks in advance.
Sent from my GALAXY Note 4
