Hi,
I'm using Viber for a long time and it's quit a while that I have this problem. I'm using Samsung Galaxy S4 with oroginal ROM and have few active conversations in my Viber list. The current version of my Viber is 5.2.1.
The problem:
Whenever I get a text message in a "group conversation", the Viber screen freezes and the CPU consumption rises to 50%, after few minutes (1 to 10 minutes depends on the number of incoming messages) the CPU usage drops again and Viber starts working normally until I receive another text message in a group conversation.
Fact1 :
There is no problem with private text messages (one to one), no matter how many texts I receive. As long as they are private everything is fine.
Fact2 :
Small groups are also not a big issue. I'm member of groups with 5-6 people and I have no problem with receiving texts in these groups.
Fact 3 :
In a group with (roughly) 50 members, even the "X joined" message will freeze the Viber for few minutes and will increase the CPU usage to more than 50%.
Fact4 :
I did almost all recommendations in other posts like: rebooting, clearing the cache, clearing the app data, Re-installing the app, leaving the groups and joining them again, etc. but none of them helped.
Fact5 :
When I'm leaving ALL of those groups which have more than 20 members, then everything is going back to normal and I can use Viber normally (for private texts), but when I join back to even ONE of those groups, by receiving the first text, problem rises again (as long as there is no text from the group conversations, Viber works fine. Means that just joining a group doesn't make any problem, problem appears when Viber tries to fetch new messages in such groups).
Any suggestions?
Thanks.
I'm using Viber for a long time and it's quit a while that I have this problem. I'm using Samsung Galaxy S4 with oroginal ROM and have few active conversations in my Viber list. The current version of my Viber is 5.2.1.
The problem:
Whenever I get a text message in a "group conversation", the Viber screen freezes and the CPU consumption rises to 50%, after few minutes (1 to 10 minutes depends on the number of incoming messages) the CPU usage drops again and Viber starts working normally until I receive another text message in a group conversation.
Fact1 :
There is no problem with private text messages (one to one), no matter how many texts I receive. As long as they are private everything is fine.
Fact2 :
Small groups are also not a big issue. I'm member of groups with 5-6 people and I have no problem with receiving texts in these groups.
Fact 3 :
In a group with (roughly) 50 members, even the "X joined" message will freeze the Viber for few minutes and will increase the CPU usage to more than 50%.
Fact4 :
I did almost all recommendations in other posts like: rebooting, clearing the cache, clearing the app data, Re-installing the app, leaving the groups and joining them again, etc. but none of them helped.
Fact5 :
When I'm leaving ALL of those groups which have more than 20 members, then everything is going back to normal and I can use Viber normally (for private texts), but when I join back to even ONE of those groups, by receiving the first text, problem rises again (as long as there is no text from the group conversations, Viber works fine. Means that just joining a group doesn't make any problem, problem appears when Viber tries to fetch new messages in such groups).
Any suggestions?
Thanks.
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