mercredi 11 février 2015

My discussion with Google, about the type of Glass on the LG G Watch R Face topic






Here's a paste of the discussion:


Quote:










(3) Darnell, Google Support, Monica R

Mon

(3) Darnell, Google Support, Monica R

Monica 6:38 PM
Their number is 1-800-243-0000.
I usually use this number when people are in warranty but not a customer of Google play, or if they are out of Warranty.
me 6:39 PM
I called them alreadu\y :)
Monica 6:39 PM
What did they say?
me 6:39 PM
They did not have an answer for me either :)
They really didn't know, they looked and never found while I was on the call with them...
Monica 6:41 PM
Oh wow. I see.
I think there may be another way...
me 6:42 PM
OK
Monica 6:43 PM
LG has some patent listings on their website.
me 6:43 PM
ah
wow, you're good :)
Monica 6:43 PM
If we can find the patent information for the LG G watch R, it might dibulge the watch face material.
*divulge
me 6:43 PM
True
Monica 6:47 PM
This is surprisingly challenging.
I will try one more method, then get back to you.
This chat is no longer off the record
Monica R 6:49 PM
You've been quiet. Are you still there?
me 6:50 PM
Hi
My tablet rebooted without warning, but I am back now :)
Monica R 6:50 PM
Ohh, Okay.
me 6:50 PM
Just glad the page came back, I was worried :)
Monica R 6:52 PM
Well, I even tried to see if LG's chat would be available, and it's not at the moment.
me 6:53 PM
Yea and was not the last time I tried the other day...
All I could do is call and they didn't have any answer at all. And didn't work on it nearly as much as you have.
Monica R 6:54 PM
Yeah. I mean, it looks like on their website they have a list of different patents in block chunks for their many other devices, but right now the LG G Watch R isn't one of them.
I guess, if you want to be sure of a Gorilla glass device, you would get the square one? :)
me 6:54 PM
wow
I already have the "R"
Monica R 6:54 PM
Oh, I see.
me 6:55 PM
I'm just wondering whether I need to keep this tempered glass proector on top of the screen that I purchased seperaetly.
Monica R 6:55 PM
Is there anything you need help with concerning it? Or were you just curious?
Hmm, I mean I guess you could keep it on, It doesn't hurt.
me 6:55 PM
But I've read of people geting their watch messed up and the naked screen not breaking. So it makes me wonder about the stock glass on the "R".
Monica R 6:55 PM
Most warranties don't cover any damage.
me 6:56 PM
OK
Monica R 6:56 PM
I think it will come down to personal preference.
me 6:56 PM
Thank you for the effort, I really appreciate it.
Monica R 6:56 PM
Take care of your watch, but I have a couple coworkers who don't use protection on their devices. :)
Is there anything else I can help with while you are with me?
me 6:57 PM
That's all I needed, keep up the good efforts for customers of Google products :)










ica 6:38 PM
Their number is 1-800-243-0000.
I usually use this number when people are in warranty but not a customer of Google play, or if they are out of Warranty.
me 6:39 PM
I called them alreadu\y :)
Monica 6:39 PM
What did they say?
me 6:39 PM
They did not have an answer for me either :)
They really didn't know, they looked and never found while I was on the call with them...
Monica 6:41 PM
Oh wow. I see.
I think there may be another way...
me 6:42 PM
OK
Monica 6:43 PM
LG has some patent listings on their website.
me 6:43 PM
ah
wow, you're good :)
Monica 6:43 PM
If we can find the patent information for the LG G watch R, it might dibulge the watch face material.
*divulge
me 6:43 PM
True
Monica 6:47 PM
This is surprisingly challenging.
I will try one more method, then get back to you.
This chat is no longer off the record
Monica R 6:49 PM
You've been quiet. Are you still there?
me 6:50 PM
Hi
My tablet rebooted without warning, but I am back now :)
Monica R 6:50 PM
Ohh, Okay.
me 6:50 PM
Just glad the page came back, I was worried :)
Monica R 6:52 PM
Well, I even tried to see if LG's chat would be available, and it's not at the moment.
me 6:53 PM
Yea and was not the last time I tried the other day...
All I could do is call and they didn't have any answer at all. And didn't work on it nearly as much as you have.
Monica R 6:54 PM
Yeah. I mean, it looks like on their website they have a list of different patents in block chunks for their many other devices, but right now the LG G Watch R isn't one of them.
I guess, if you want to be sure of a Gorilla glass device, you would get the square one? :)
me 6:54 PM
wow
I already have the "R"
Monica R 6:54 PM
Oh, I see.
me 6:55 PM
I'm just wondering whether I need to keep this tempered glass proector on top of the screen that I purchased seperaetly.
Monica R 6:55 PM
Is there anything you need help with concerning it? Or were you just curious?
Hmm, I mean I guess you could keep it on, It doesn't hurt.
me 6:55 PM
But I've read of people geting their watch messed up and the naked screen not breaking. So it makes me wonder about the stock glass on the "R".
Monica R 6:55 PM
Most warranties don't cover any damage.
me 6:56 PM
OK
Monica R 6:56 PM
I think it will come down to personal preference.
me 6:56 PM
Thank you for the effort, I really appreciate it.
Monica R 6:56 PM
Take care of your watch, but I have a couple coworkers who don't use protection on their devices. :)
Is there anything else I can help with while you are with me?
me 6:57 PM
That's all I needed, keep up the good efforts for customers of Google products :)










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